Charlotte Jewelry & Watch Repair, located at 2150 Tamiami Trail, Unit 7, Port Charlotte, FL 33948, is renowned for its engagement ring creation and a variety of jewelry repair services. Known for being a family-owned business, the store has been part of the Charlotte County community since 1999, providing expert craftsmanship in jewelry and watch repairs. The talented staff, led by the owner Bobby, is dedicated to meeting customer needs, including custom designs for engagement rings that reflect personal style and love.
Customer feedback indicates a mix of experiences. Positive reviews highlight exceptional service, prompt responses, and solid workmanship, with many customers praising the quality of repairs and custom pieces. Conversely, negative reviews often cite issues with pricing, delays in service, and perceived rudeness from staff during consultations. Overall, there are 83 reviews analyzed that give a sense of the store's standing in the community.
Overall Sentiment from Online Customer Reviews:
Positive: 50%
Neutral: 20%
Negative: 30%
**Opening Hours:**
- Monday: Closed
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: 9 AM - 2 PM
- Sunday: Closed
**Staff Members:**
- Bobby (Owner)
Best Review:
A customer commended Bobby's attentiveness and expertise in creating a beautiful engagement ring, expressing satisfaction with the service and the final product's quality.
Worst Review:
Another customer criticized the high pricing for what they felt should be a minor repair, feeling disproportionately charged and suggesting they would seek out a different jeweler for future needs.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 60%
Total Customer Feedback Reviewed: 83
Store Phone Number: 9416270708