Chateau Jewelry Corp, located at 71-35 Austin Street, Forest Hills, NY 11375, has an impressive reputation for engagement ring creation and exceptional customer service. With a plethora of 198 reviews, this family-owned jewelry store has been serving the community since 1966, offering a range of services including custom engagement rings, wedding bands, and jewelry repairs.

The owner, Gary Salvit, is known for his artistry and attentive service, ensuring that clients feel valued throughout their purchasing journey. Many customers praise the personal touch and professionalism of the staff, describing the environment as welcoming and supportive. They are particularly noted for their willingness to work with clients on custom designs, making the engagement ring selection process both enjoyable and straightforward.

However, some reviews express concerns regarding communication and the timely completion of repairs, indicating that while many customers enjoy positive experiences, issues have arisen with service responsiveness.

Overall Sentiment from Online Customer Reviews:
Overall, the sentiment from customer reviews is predominantly positive, with approximately 80% favorable, 15% neutral, and 5% negative feedback reflecting various experiences.

- **Hours of Operation:**
| Day | Hours |
|------------|----------------|
| Sunday | 12 PM - 6 PM |
| Monday | 11 AM - 7 PM |
| Tuesday | 11 AM - 7 PM |
| Wednesday | 11 AM - 7 PM |
| Thursday | 11 AM - 9 PM |
| Friday | 11 AM - 4 PM |
| Saturday | Closed |

- **Staff Members:**
- Gary Salvit

Best Review:
A customer commended Gary's expertise and creativity in designing their engagement ring, noting the personal attention given during the selection process and the exceptional quality of the final product.

Worst Review:
Another customer reported significant frustration with slow communication regarding repairs, expressing disappointment over the lack of priority given to their jewelry, ultimately leading them to seek service elsewhere.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.