NY Diamond Boutique, located at 71-46 Austin St, Forest Hills, NY 11375, is known for its fine diamond jewelry and watch repair services. The boutique specializes in creating custom engagement rings, providing an array of elegant options for potential brides. Though it has been in operation since 1985, reviews from various platforms present a mixed sentiment regarding its services.

Overall, the store’s staff has been recognized for being helpful to customers looking for high-end products, such as luxury watches and fine jewelry. Customers have noted that the boutique offers a wide selection and creative custom order options, with an emphasis on professionalism in some interactions. However, many reviews highlight significant concerns regarding customer service, particularly the rudeness and pressure tactics employed by some staff members, which have led to disappointing experiences for several customers.

The number of reviews reviewed is 9. The overall sentiment from online customer reviews shows a significant divergence: about 30% positive, 10% neutral, and 60% negative.

Customer Reviews Sentiment:
- Positive: 30%
- Neutral: 10%
- Negative: 60%

Highlight Reviews:
Best Review: A customer praised the store for making their luxury watch purchase easy and stress-free, appreciating the authenticity guarantee provided by the staff.
Worst Review: One reviewer expressed frustration at being treated rudely and being pressured to buy unnecessary items, describing the service as quite unprofessional and dishonest.

Opening Hours:
Monday to Friday: 11:00 AM - 6:00 PM
Saturday: 11:00 AM - 6:00 PM
Sunday: Closed

Staff Members:
Shevin M. (Manager)

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.