Cleveland Jewelry Designs, located at 5148 Mayfield Rd, Lyndhurst, OH 44124, is a family-owned jeweler specializing in engagement rings and personalized jewelry services. With a long-standing history and over 101 reviews, this jeweler offers a vast selection of engagement rings and custom designs, alongside repair services, including watch battery replacements and jewelry restorations. The staff, including owners Niki Novello and Alan, are known for their warm, inviting atmosphere and exceptional customer service, often going above and beyond to assist customers in selecting the perfect piece for their special occasions. Their expertise spans ethical and fair-trade practices, sourcing high-quality materials for their beautiful creations.

Operating hours are as follows:

| Day | Hours |
|-----------|---------------------|
| Tuesday | 10:30 AM - 6:00 PM |
| Wednesday | 10:30 AM - 6:00 PM |
| Thursday | 10:30 AM - 6:00 PM |
| Friday | 10:30 AM - 6:00 PM |
| Saturday | 10:30 AM - 5:00 PM |
| Sunday | Closed |
| Monday | Closed |

Overall Sentiment from Online Customer Reviews:
A majority of reviews indicate a high level of customer satisfaction, with positive experiences highlighted in service and the quality of products. Positive sentiment accounts for 85%, neutral for 10%, and negative for 5%.

Best Review:
Stephanie noted the friendly and detail-oriented service provided by the staff, emphasizing their personal touch in helping customers find exactly what they need.

Worst Review:
David expressed disappointment regarding the quality of work received, indicating a lack of satisfaction with the services promised.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.