IMG Jewelers, located at 5470 Mayfield Rd, Lyndhurst, OH 44124, has built a reputation as a family-owned business that specializes in engagement ring creation and fine jewelry services. Founded in 1949, this fourth-generation jeweler is well-regarded in Cuyahoga County for their expertise and customer service. The knowledgeable staff, including owner Steve Greenberg and his daughter Jessica, are committed to providing a personalized experience when helping customers select or create their perfect engagement rings.

The store is known for its stunning diamond collection and custom designs, always taking into account customer preferences and budgets. Positive reviews highlight the attentive service and expertise of the staff, with many customers appreciating the no-pressure sales atmosphere and the education they receive to make informed decisions.

However, some customers have expressed dissatisfaction regarding valuation offers for previously purchased items, raising concerns about fairness in their transactions. Overall, IMG Jewelers maintains a high level of service while being renowned for the quality of their pieces.

Overall Sentiment from Online Customer Reviews:
Positive: 79%
Neutral: 11%
Negative: 10%

Best Review:
Ina H. praised IMG Jewelers for their knowledgeable and helpful staff, particularly noting the expert care in resetting her diamond pendant and the thorough cleaning of her rings.

Worst Review:
Lynda D. expressed disappointment after attempting to sell her wedding ring back to IMG, finding the offer significantly lower than expected and labeling the store's practices as unfair.

Operating Hours:
- Monday: Closed
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Staff Members Mentioned:
- Steve Greenberg
- Jessica

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.