Hillcrest Jewelers in Lyndhurst OH

Hillcrest Jewelers, located at 5652 Mayfield Rd, Cleveland, OH 44124, is a reputable jewelry store situated in Cuyahoga County. This establishment specializes in engagement ring creation and offers a variety of services including jewelry repairs, appraisals, and custom work. Known for its friendly staff, Hillcrest Jewelers has received positive feedback from customers who appreciate the selection available and the professionalism exhibited by the owner, Ken. Many reviewers commend the store for its reasonable prices and high-quality service.

In total, 37 reviews were examined to provide insights into experiences at this jeweler. Among the positive mentions, customers often highlight the expertise in custom jewelry design and timely service, expressing satisfaction with the outcome of their engagement rings. However, some negative reviews point out issues with communication, as noted by customers who experienced delays in service.

Overall Sentiment from Online Customer Reviews:
Positive: 72%
Neutral: 20%
Negative: 8%

Best Review:
Mary praised Hillcrest Jewelers for their excellent selection and friendly staff, emphasizing a reliable experience with affordable pricing.

Worst Review:
Dina expressed frustration over delays in having her gold chain shortened, noting that the jeweler consistently provided excuses for the extended timeline.

Operating Hours:
- Monday: Closed
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed

Staff: Ken

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.