Cone Jewelers, located at 3916 E 42nd St, Odessa, TX 79762, operates within Ector County. Their phone number is (432) 366-9400. This well-regarded jeweler specializes in creating exquisite engagement rings and offers a variety of custom design services. With over 140 online reviews, customers frequently commend the professional staff and their attentive service, highlighting the friendly atmosphere and quality craftsmanship provided.

The establishment has garnered a positive reputation, with many reviews praising the courteous and knowledgeable staff, who go the extra mile to ensure customer satisfaction. However, there have been some negative remarks regarding customer service experiences, where issues concerning refunds and product quality were raised. Overall, the feedback from customers presents an encouraging picture of the jeweler's commitment to exceptional service and quality.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Best Review:
Donna praised the staff for their courteous service and professional attitude, emphasizing the exquisite workmanship of their custom pieces.

Worst Review:
Melody expressed dissatisfaction after experiencing issues with the repair of a family heirloom, noting a delay and a resolution that did not meet her expectations.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Monday to Friday: 10 am - 5:30 pm
- Saturday: 10 am - 2 pm
- Sunday: Closed

Staff members mentioned in reviews include: no specific names were provided.