Cone Jewelers, Odessa, TX

Cone Jewelers in Odessa, TX, stands as a beacon of professionalism and trust within the jewelry industry, especially noted for their expertise in crafting bespoke engagement rings. Situated at 3916 E 42nd St, Odessa, TX 79762, and reachable at (432) 366-9400, this esteemed jeweler offers an array of services tailored to meet your most cherished jewelry needs. With over 60 years of service, Cone Jewelers has become a staple in the community, offering everything from custom designs to expert repairs, all carried out by their highly skilled and friendly staff. Open from Monday to Friday, 10 am to 5:30 pm, and Saturdays from 10 am to 2 pm, they invite you to experience their exceptional customer service and exquisite craftsmanship.{{{ Overall Sentiment from Online Customer Reviews: }}}The general atmosphere reflected in online customer reviews is overwhelmingly positive, with a sentiment breakdown of approximately 80% positive, 15% neutral, and 5% negative. Customers consistently praise the quality of service, attention to detail, and the warm, welcoming environment provided by the staff.{{{ Best Review: }}}One notable review came from a customer named Ross Harmon, who expressed gratitude towards Cone Jewelers for their remarkable service in crafting a ring for his wife. He highlighted the jeweler's dedication to perfection and their willingness to rectify a minor issue with the initial setting, ultimately delivering a piece that exceeded expectations.{{{ Worst Review: }}}On the other side, Melody Houseknecht shared a less favorable experience, recounting a situation where a family heirloom was not returned as expected. The resolution took weeks, and while an agreement was reached, the replacement was not up to the original's quality, leading to disappointment.*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.