Isy's Fine Jewelry, located at 409 N Grant Ave, Odessa, TX 79761, operates in Ector County and specializes in custom engagement ring creation along with a range of jewelry services including repairs and personalized designs. The owner, Isy, is known for his exceptional craftsmanship and dedication to customer satisfaction, working closely with clients to bring their vision to life. The store has garnered a substantial following with over 275 reviews across various platforms, reflecting positive sentiments regarding craftsmanship, service quality, and a welcoming atmosphere.

Customers appreciate the friendly and knowledgeable staff, noting their integrity in providing honest assessments and keeping clients informed throughout the process. Many reviews highlight the team's effort in creating unique, custom pieces that exceed expectations, often making clients feel like family.

However, there are some critiques regarding communication issues, with a few customers reporting dissatisfaction related to quoted prices and service delays. Despite these concerns, the majority of feedback indicates a strong commitment to quality and customer care.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

**Highlight Reviews**:
Best Review: Susie praised Isy for his beautiful repair work at an affordable price, expressing appreciation for the professional service and the helpful advice provided regarding jewelry care.
Worst Review: Ashley experienced significant frustration with customer service, citing issues with communication and unexpected price increases that led her to take her business elsewhere.

Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: Closed
- Sunday: Closed

Staff Members: Isy

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.