Continental Loan and Jewelry Co. is a well-established jewelry store located at 10621 NE Coxley Dr #211, Vancouver, WA 98662. Operating in Clark County since 1984, the shop is known for its diverse services, particularly in the creation and customization of engagement rings, alongside loan and pawn services. Their knowledgeable staff, offering professional and courteous service, strive to create an impressive experience for couples looking to find the perfect ring.
The business maintains a solid online rating, with a total of 174 reviews providing insight into customer experiences. It has garnered mixed feedback; some customers praise the store for its fair prices and extensive selection, highlighting a clean and organized environment. Positive interactions often focus on the friendly demeanor of the staff, who are viewed as helpful and professional. However, negative feedback includes concerns about customer service, with some reviews mentioning unsatisfactory responses from employees during visits.
Operating Hours:
- Monday: 9:00 AM - 5:30 PM
- Tuesday: 9:00 AM - 5:30 PM
- Wednesday: 9:00 AM - 5:30 PM
- Thursday: 9:00 AM - 5:30 PM
- Friday: 9:00 AM - 5:30 PM
- Saturday: 9:00 AM - 4:00 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
- Positive: 52%
- Neutral: 25%
- Negative: 23%
Best Review: A customer expressed appreciation for the friendly and professional service they received, noting the clean and organized store, which made them want to return consistently.
Worst Review: Another reviewer reported a frustrating experience where they felt neglected and received rude service when seeking assistance, ultimately deciding not to return.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 64.5%
Total Customer Feedback Reviewed: 174
Store Phone Number: 3602565043