Erik Runyan Jewelers, located at 501 Main St, Vancouver, WA 98660, offers a range of services specializing in custom engagement ring creation and repair. With a focus on customer service and quality craftsmanship, the shop has been part of the Vancouver community for over a century. Customers commend the knowledgeable staff, including Erik Runyan and his team, for their ability to work closely with clients to design unique rings that reflect personal stories and preferences.

The store is praised for its extensive selection of vintage, custom, and bridal jewelry, with many reviews highlighting the welcoming atmosphere and the willingness of the staff to assist in making informed choices. However, some customers have expressed dissatisfaction regarding the service speed, claiming delays and communication issues.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Positive reviews emphasize the amazing customer service and high-quality craftsmanship, with many customers stating that their engagement rings exceeded expectations. On the other hand, negative reviews often focus on delays in service and occasional perceived rudeness from staff.

Best Review: A customer noted the outstanding experience when designing an engagement ring, highlighting the staff’s dedication to customer care and the ability to expedite the process to meet personal deadlines.

Worst Review: Another customer shared a negative experience regarding excessive delays and dissatisfaction with the quality of repairs done on their rings, indicating a lack of communication about timelines.

Operating Hours:
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 5:30 PM
- Sunday: Closed
- Monday: Closed

Staff Members:
- Erik Runyan