Cook's Manufacturing Jewelers in Oswego NY

Cook's Manufacturing Jewelers, located at 140 State Route 104, Oswego, NY, is a charming family-owned jewelry store that has been serving the community since 1965. This shop is a fantastic destination for those looking to create custom engagement rings or repair their cherished jewelry. Known for their expertise in lab-grown diamonds and personalized service, Cook's jewelers have garnered a loyal following among local customers.

The friendly and knowledgeable staff, including Ray Cook, are dedicated to making the engagement ring creation process personal and engaging. They offer same-day repair services, making it convenient for those in need of quick assistance. While the majority of reviews highlight stellar experiences, some customers have mentioned minor communication issues.

Customer Sentiment: Around 80% of customers are thrilled with their experience, though 10% have shared neutral feedback and another 10% reported some concerns regarding service consistency.

Opening Hours:
- Monday to Friday: 9 AM – 5 PM
- Saturday: 9 AM – 1 PM
- Sunday: Closed

Best Review: Ashley praised the store for its outstanding jewelry repair service, emphasizing the quick turnaround and quality of work that left her extremely satisfied.

Worst Review: Heidi mentioned a less than ideal experience, noting that her concerns over a repair were not fully addressed, leaving her feeling unheard.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.