Dufore's for Diamonds, located at 94 West Second Street, Oswego, NY 13126, has been a family-owned jewelry store since its establishment in 1956. This jeweler offers a wide array of services with two skilled jewelers and two watchmakers on site, making it a great choice for custom engagement ring creation. Customers appreciate the extensive selection of jewelry and watches, as well as the expertise in repairs and engravings.
The store operates from Monday to Friday, 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 3:00 PM, and is closed on Sundays. The phone number for inquiries is (315) 343-3340.
Overall Sentiment from Online Customer Reviews:
Positive: 83%
Neutral: 10%
Negative: 7%
Customer feedback indicates a strong level of satisfaction with the service and product quality, particularly for engagement rings and repairs. Many reviews highlight the professionalism and helpful nature of the staff, including owners Greg and Dave. However, a few less favorable comments point out issues such as limited stock and specific negative experiences during repairs.
Best Review:
Mariah praised Dufore's Jewelry for their exceptional craftsmanship in setting her unique stones into beautiful necklaces at an affordable price, expressing trust in their work and highlighting the friendly service.
Worst Review:
Tyler shared dissatisfaction over his experience, reporting a rude interaction when seeking an appraisal, which left him feeling unvalued as a customer.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Opening Hours |
|--------------------|
| Monday: 9:00 AM - 5:00 PM |
| Tuesday: 9:00 AM - 5:00 PM |
| Wednesday: 9:00 AM - 5:00 PM |
| Thursday: 9:00 AM - 5:00 PM |
| Friday: 9:00 AM - 5:00 PM |
| Saturday: 9:00 AM - 3:00 PM |
| Sunday: Closed |
Staff members mentioned include Greg and Dave.
Positivity Score: 88%
Total Customer Feedback Reviewed: 52
Store Phone Number: 3153433340