JP Jewelers, located at 136 West Bridge Street, Oswego, NY 13126, is a distinguished jeweler specializing in custom engagement ring creation and a range of fine jewelry services. With a combined experience of over 40 years, the shop’s skilled staff, including co-owners James Pauldine and Kevin Hill, ensure a comfortable and informed buying experience. The store is known for its exceptional custom design services, utilizing modern CAD technology and a Master Carver to bring customer visions to life.

Operating primarily in Oswego County, JP Jewelers is not only recognized for its jewelry creation but also for offering professional on-site repairs, diamond buying and selling, and evaluations for estate jewelry. The team prides itself on its customer service, with many clients praising the fair pricing and thorough consultations.

A review analysis indicates a total of 45 customer reviews.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

The positive feedback highlights the fair prices and the attentive service received from the staff, while some criticisms mention a lack of thoroughness in gem testing and customer service issues.

Best Review:
A customer appreciated the compassionate service when discussing the sale of their rings and felt reassured throughout the process, leaving the store highly satisfied.

Worst Review:
Another reviewer was disappointed by the perceived rudeness from staff and suggested that the jeweler did not offer sufficient verification for the authenticity of the items sold.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Hours of Operation**:
- Monday to Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed

**Staff Members**:
- James Pauldine
- Kevin Hill