Cottage Jewelry, located at 530 Dempster St, Evanston, IL 60202, is renowned for its exceptional engagement ring creation services. Owned by Ira Rose, this charming jeweler provides a personalized experience that emphasizes quality and craftsmanship. The staff is consistently praised for their expertise, kindness, and ability to make customers feel comfortable throughout the jewelry selection process.
The store operates within Cook County and focuses on custom jewelry, including engagement rings, bridal jewelry, and various repair services. Cottage Jewelry has amassed a total of 166 reviews, showcasing a well-rounded reputation within the community.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Highlight reviews portray a generally favorable atmosphere. Many customers celebrate the attentive service and unique piece creations. However, some negative experiences were noted regarding inconsistent pricing and customer service.
Best Review: Elizabeth noted the outstanding service and craftsmanship in creating a custom engagement ring, highlighting the warm and welcoming atmosphere of the store and the ability to work closely with the staff for her jewelry needs.
Worst Review: David expressed frustration over the perceived dishonesty in pricing and customer treatment when trying to sell jewelry, leaving him feeling undervalued as a customer.
Hours of Operation:
- Tuesday: 11:00 AM - 5:00 PM
- Wednesday: 11:00 AM - 5:00 PM
- Thursday: 11:00 AM - 5:00 PM
- Friday: 11:00 AM - 5:00 PM
- Saturday: 11:00 AM - 5:00 PM
- Sunday: Closed
- Monday: Closed
Staff Members: Ira Rose
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 166