Crespo Jewelry, located at 5115 Bergenline Ave, West New York, NJ 07093, specializes in a variety of jewelry services, with a notable emphasis on engagement ring creation. Customers generally report that the store offers a substantial selection of jewelry, including 14k gold items, and commend the vast inventory that can meet diverse customer preferences. The jewelry store is open Monday through Saturday from 9 am to 6 pm, and closed on Sundays. Customers can reach them at (201) 863-9329.
However, reviews reveal a mixed customer experience. While some patrons praise the friendly atmosphere and helpfulness of the owner and staff, others mention instances of unsatisfactory service, including rushed customer interactions and unmet promises regarding custom orders.
Overall Sentiment from Online Customer Reviews:
- Positive: 57%
- Neutral: 20%
- Negative: 23%
Highlight Reviews:
Best Review: Humberto expresses that Crespo Jewelry is well-stocked and has excellent service, particularly highlighting the store as a go-to for quality items in the region.
Worst Review: Alex recounts a frustrating experience related to a delayed custom pendant, noting disappointment in the service provided and ultimately deciding to take their business elsewhere due to unprofessional interactions.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Operating Hours:
- Monday: 9 am – 6 pm
- Tuesday: 9 am – 6 pm
- Wednesday: 9 am – 6 pm
- Thursday: 9 am – 6 pm
- Friday: 9 am – 6 pm
- Saturday: 9 am – 6 pm
- Sunday: Closed
Staff Members:
- Not specified.
Positivity Score: 67%
Total Customer Feedback Reviewed: 37
Store Phone Number: 2018639329