Elegant Factory Direct Jewelers, located at 3000 Grapevine Mills Pkwy, Ste 411 Grapevine, TX 76051, operates within Tarrant County and is known for its specialized engagement ring services. Customers have noted the jeweler's expertise in crafting bespoke engagement rings and providing high-quality jewelry repair, often completing repairs promptly, unlike other establishments. The store is open seven days a week, offering convenient hours tailored to shopper needs.

Contact them at (972) 691-0786 for inquiries and appointment scheduling.

Operating Hours:
- Saturday: 11 AM – 7 PM
- Sunday: 11 AM – 7 PM
- Monday: 11 AM – 7 PM
- Tuesday: 11 AM – 7 PM
- Wednesday: 11 AM – 7 PM
- Thursday: 11 AM – 7 PM
- Friday: 11 AM – 7 PM

Overall Sentiment from Online Customer Reviews:
The atmosphere surrounding Elegant Factory Direct Jewelers is largely positive, with approximately 80% of reviews reflecting a favorable view. Neutral feedback makes up around 10%, while about 10% of reviews express dissatisfaction.

Best Review:
A reviewer highlighted the outstanding service provided by the staff during the engagement ring creation process, particularly praising their helpfulness and the quality of craftsmanship, asserting that the experience met high expectations.

Worst Review:
Some feedback indicated frustrations with communication regarding the status of orders, suggesting that clearer updates could enhance customer satisfaction.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.