Cupertino Watch & Jewelry Repair, located at 10025 E Estates Dr, Cupertino, CA 95014, is a jeweler providing a variety of services, including engagement ring creation and jewelry and watch repair. The shop, reachable at (408) 517-0171, is known for its friendly staff and commitment to quality service. Reviews highlight both positives and negatives regarding the customer experience. While some customers appreciate the unique offerings and the staff’s dedication, others have expressed dissatisfaction with specific service outcomes.

Overall Sentiment from Online Customer Reviews:
Positive: 50%
Neutral: 33%
Negative: 17%

Customer feedback indicates a mix of experiences; customers generally regard the staff as hardworking and friendly, but there have been instances of miscommunication regarding repairs leading to some negative experiences.

Best Review:
Scott noted that the jeweler offers an intriguing selection of vintage clocks and watches, expressing admiration for the owner’s dedication and the array of products available.

Worst Review:
Michelle described a troubling experience where her watch was irreparably damaged, mentioning an unprofessional response from the owner when the issue was brought to attention.

Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.