Elegant Jewelers, located at 1600 Saratoga Ave, Ste 215, San Jose, CA 95129, is known for providing a comprehensive range of services, particularly in the creation of exquisite engagement rings. This jewelry store operates in Santa Clara County and offers skilled jewelry repair, stone setting, and custom-designed pieces, ensuring each customer finds something that meets their needs. The dedicated staff, including Bona, are praised for their craftsmanship, attention to detail, and exceptional customer service.
With a total of 197 reviews covered, the feedback paints a positive picture of Elegant Jewelers. Customers appreciate the friendly atmosphere and professionalism exhibited by the staff. Many highlight the expertise in resizing and repairing rings, as well as the quality of the engagement rings crafted by the jewelers. However, a few reviews express concern over the pricing for certain services, suggesting that some customers felt the costs were higher than expected.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Highlight Reviews:**
Best Review: A customer commended Elegant Jewelers for their exceptional service in resizing and restoring a family heirloom to its former glory, highlighting the reasonable pricing and the care taken by the staff.
Worst Review: Another customer noted dissatisfaction regarding the pricing of gold clasps, feeling that the store marked up costs significantly compared to other options available online.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Operating Hours:**
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 7:00 PM
- Sunday: 12:00 PM - 6:00 PM
Staff members mentioned include Bona.