Vardy's Jewelers, located at 10227 S De Anza Blvd, Cupertino, CA 95014, has garnered significant attention in the jewelry community for its exceptional engagement ring services and customer-oriented approach. Known for its old-world European craftsmanship combined with contemporary technology, Vardy's specializes in creating unique engagement rings tailored to individual preferences. The jeweler is also well regarded for its custom jewelry designs, repairs, and restorations.
The team is led by Vardy, himself a master goldsmith, along with experienced staff members including Fanya and Misha, who continue to deliver high-quality service to clients. with 588 reviews accounted for, the atmosphere at Vardy's is generally warm and inviting, with staff eager to assist customers through every step of the ring creation process.
Potential customers can expect a range of services, including free cleanings and consultations, personalized design consultations, and high-quality custom jewelry that meets various budgets. They assist clients in selecting diamonds or gemstones and provide guidance throughout the entire design process.
Hours of operation are as follows:
| Day | Time |
|------------|-----------------|
| Tuesday | 10 AM - 5 PM |
| Wednesday | 10 AM - 5 PM |
| Thursday | 11 AM - 6 PM |
| Friday | 10 AM - 5 PM |
| Saturday | 10 AM - 5 PM |
| Sunday | Closed |
| Monday | Closed |
Overall Sentiment from Online Customer Reviews:
Positive sentiments make up approximately 85%, with neutral feedback at 10% and negative remarks at 5%. The overwhelming majority of customers praise the friendly and knowledgeable staff, as well as the exceptional craftsmanship of their jewelry pieces. However, a few concerns have arisen regarding communication and pricing in specific instances.
Best Review:
A customer named Linda expressed immense satisfaction with the engagement ring they received, noting the exceptional customer service and Vardy's dedication to ensuring a perfect custom piece. They highlighted the quality of work and attention to detail.
Worst Review:
Tim shared a disappointing experience regarding an appointment cancellation due to COVID-related staffing issues. He felt that better communication regarding the cancellation could have improved his experience, as he and his partner had traveled specifically for the appointment.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff Members: Vardy, Fanya, Misha