Located in the heart of Southaven, MS, Custom Jewelry specializes in personalized engagement ring creation and custom jewelry services. With a dedication to craftsmanship, the store is known for its family-owned operations and has been serving the community since 1986. The skilled staff, including 4th and 5th generation jewelers, provides a range of services from jewelry repair to custom designs tailored to each client's needs.

The shop has garnered a variety of reviews, totaling 60, highlighting both positive and negative sentiments. Positive reviews frequently commend the exceptional customer service and quality craftsmanship, with many customers expressing satisfaction with their engagement ring designs and repair services. Customers appreciate the friendly atmosphere and the staff's willingness to assist with custom designs. However, some negative reviews point to experiences with service quality and communication issues, particularly during problem resolution.

**Overall Sentiment from Online Customer Reviews:**
- Positive: 72%
- Neutral: 10%
- Negative: 18%

Address: 1055 Goodman Rd E, Ste D, Southaven, MS 38671
Phone: 662-349-9070

**Operating Hours:**
| Day | Hours |
|-----------|--------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |

**Staff Members:** None specified.

Best Review: A customer praised Custom Jewelry for its superb repair services, noting that they received excellent results after multiple failed attempts at other jewelry stores.

Worst Review: Another review highlighted a negative interaction with staff during a service complaint, detailing an experience where communication fell short and the customer felt dismissed.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.