D&V Jewelers, located at 2798 W State St, New Castle, PA 16101, has built a reputation for exceptional engagement ring creation and personalized jewelry services. With a solid track record reflected in 72 reviews, this family-owned business has been serving the community since 1992, under the skillful guidance of its owner, Doug, who is recognized for his expertise in custom jewelry design.

The store specializes in creating unique engagement rings tailored to individual preferences, utilizing heirloom diamonds and gems to craft exquisite, one-of-a-kind pieces. Customers frequently praise the attentive service provided by Doug and his team, noting their professionalism and dedication to ensuring a pleasant experience. Positive reviews highlight the craftsmanship and quality of the jewelry, with clients appreciating the comprehensive involvement in the design process, which allows for a truly personalized piece.

However, not all feedback is without criticism. Some reviewers have cited isolated negative experiences, pointing to perceived judgment from staff members and occasional service inconsistencies. It’s important to note that while negative experiences are rare, they do exist among the collective reviews.

Overall Sentiment from Online Customer Reviews:
- Positive: 93%
- Neutral: 5%
- Negative: 2%

Best Review: A customer named Richard commended the jeweler for crafting a unique engagement ring, praising the quality and attention provided throughout the process while staying within their budget.

Worst Review: Sara expressed dissatisfaction with the service she received, feeling judged upon her entrance to the store, which left her with a negative impression of her visit.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Hours of Operation:**
| Day | Hours |
|-----------|------------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 2:00 PM |
| Sunday | Closed |

**Staff Members:**
- Doug