Located in Saratoga Springs, NY, Lily and David Fine Jewelers is a family-owned jewelry store renowned for its outstanding engagement ring creation services. The knowledgeable team, including owner David and staff members like Gerrard and Allyssa, offers personalized assistance to help customers find the perfect piece for special occasions. With over 100 years of combined experience, their expertise ensures unique designs and exceptional customer satisfaction.
The store operates in Saratoga County and provides a comprehensive range of services, such as watch repairs and custom jewelry design. Reviews indicate a generally positive atmosphere, highlighted by many customers praising the attentive service and quality of the jewelry. However, there are some criticisms regarding customer service incidents and repair issues.
Address: 3076 NY-50, Saratoga Springs, NY 12866
Phone: 518-583-1672
Operating Hours:
- Monday: 10 AM – 7 PM
- Tuesday: 10 AM – 7 PM
- Wednesday: 10 AM – 7 PM
- Thursday: 10 AM – 7 PM
- Friday: 10 AM – 7 PM
- Saturday: 10 AM – 7 PM
- Sunday: 11 AM – 5 PM
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
Highlight Reviews:
Best Review: A customer named Deborah praised David Blackmore for his ethical practices and extensive knowledge, sharing how she has received exceptional service throughout her years of patronage, especially in custom jewelry design.
Worst Review: Monica expressed disappointment regarding a resizing service she received, stating that it was not done as she requested and led to further issues with her ring.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 36
Store Phone Number: 5185831672