Zales Jewelers, located at 3065 NY-50, Saratoga Springs, NY 12866, offers a wide range of jewelry services specializing in engagement ring creation. Known for providing exceptional quality jewelry at competitive prices, this jeweler has a variety of engagement ring styles and options to cater to different tastes and budgets. The staff, including team members with positive mentions in reviews, are noted for their helpfulness and knowledge about their jewelry selection. However, customer reviews also indicate some dissatisfaction regarding the handling of ring sizes and customer service experiences.

Operating in Saratoga County, Zales aims to be a reliable choice for couples looking for engagement rings. The store has garnered a mix of reviews from customers, with a total of 11 reviews analyzed, of which some highlight positive interactions while others suggest improvements in customer service.

Overall Sentiment from Online Customer Reviews:
Positive: 45%
Neutral: 18%
Negative: 36%

Best Review:
Kial Thomas praised the helpfulness of the staff during the engagement ring selection process, noting a very exciting experience and expressing intent to return for future jewelry purchases.

Worst Review:
A customer named kackie68 expressed deep dissatisfaction with the sizing of their wedding band, describing the experience as the worst they've ever had and citing that the ring did not fit correctly even after multiple adjustments.

**Hours of Operation:**
- Monday to Saturday: 10:00 AM - 7:00 PM
- Sunday: 11:00 AM - 6:00 PM

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*