Darren Jewelers is a highly regarded jewelry shop located in Danville, California, known for its outstanding engagement ring creation and exceptional customer service. Situated at 700 Hartz Way, Danville, CA 94526, this family-owned business is operated by Darren and his wife, Sabrina. They focus on providing a personal touch, ensuring that customers feel welcomed and valued.
The shop offers a wide range of services, including custom engagement ring design, jewelry repair, and appraisals. Darren is noted for his craftsmanship, attention to detail, and ability to work closely with clients to create pieces that reflect their personal styles. Customers frequently praise the combination of quality jewelry and fair pricing, making it a popular choice in the county.
Through extensive reviews, a total of 104 customer reviews were analyzed. The overall sentiment from online customer reviews is overwhelmingly positive, with approximately 95% of the feedback praising the quality of service and craftsmanship, while 5% reflects neutral or negative experiences.
**Customer Reviews Sentiment:**
- Positive: 95%
- Neutral: 3%
- Negative: 2%
**Best Review:** Beth highlighted that the customer service she received from Darren and Sabrina was exceptional, noting their willingness to go above and beyond to create her perfect engagement ring.
**Worst Review:** An anonymous customer expressed disappointment regarding a lack of engagement and information provided during a visit, feeling dismissed and unsatisfied with the interaction.
**Operating Hours:**
| Day | Hours |
|-----------|------------------|
| Monday | Closed |
| Tuesday | 11:00 AM - 4:00 PM |
| Wednesday | 11:00 AM - 4:00 PM |
| Thursday | 11:00 AM - 4:00 PM |
| Friday | 11:00 AM - 4:00 PM |
| Saturday | 11:00 AM - 4:00 PM |
| Sunday | Closed |
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 96.5%
Total Customer Feedback Reviewed: 104
Store Phone Number: 9253140077