Day's Jewelers, located at 600 Center St Ste 11, Shaw's Plaza, Auburn, ME 04210, is a distinguished jeweler renowned for its exceptional engagement ring creation and customer service. With a legacy dating back to 1914, this employee-owned jewelry store offers a comprehensive selection of exquisite engagement rings, diamond jewelry, and custom designs. The staff are praised for their professionalism and attentiveness, consistently aiming to provide a warm atmosphere for all visitors. Positive experiences highlight the store's knowledgeable team members, who guide customers through the process of selecting the perfect ring with care and expertise.
However, there have been some negative remarks as well, particularly regarding instances of poor service or customer experiences not meeting expectations. Despite this, the overall sentiment toward Day's is quite favorable, reflective of a strong commitment to customer satisfaction.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
Total number of reviews reviewed: 105
Best Review: A customer noted the outstanding service from the knowledgeable staff who helped them find the perfect engagement ring, emphasizing the warm and inviting atmosphere of the store.
Worst Review: Another customer expressed dissatisfaction with the customer service during a visit, feeling overlooked and ignored while trying to shop.
| Operating Hours |
|-------------------------|
| Monday - Saturday: 10 AM - 7 PM |
| Sunday: Closed |
Staff members mentioned include Jeff, Kathy, and Joe Corey, who operate the store as a family-owned business.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 105