Goldworks Fine Jewelry, located at 33 Center St., Auburn, ME, has established itself as a favored destination for engagement ring creation in Androscoggin County. Since its inception in 1997 by owner Tom Cunliffe, this family-run shop offers a welcoming atmosphere and a commitment to quality that resonates with local customers.

The experienced staff, including skilled jewelers like Tom and Kelsey, is known for their exceptional customer service. They take the time to truly understand each client's vision, offering personalized support throughout the design process. Whether you're interested in crafting a unique engagement ring or selecting from their stunning collection of new and estate jewelry, customers rave about the thoughtful guidance and friendly demeanor of the team.

Customer Sentiment: Around 80% of patrons report high satisfaction with their experiences, while 10% have shared neutral feedback and 10% encountered some issues.

Opening Hours:

Monday to Wednesday: 9:00 AM – 5:00 PM
Thursday to Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed

Best Review: Kristen praised the staff's friendly service and appreciated the personal touches, stating that each visit felt like catching up with friends while selecting beautiful custom pieces.

Worst Review: Mandy expressed disappointment with the inconsistent hours, stating her frustration over making multiple trips only to find the store closed unexpectedly, which impacted her overall experience.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.