Day's Jewelers, located at 66 March Ave, Manchester, NH 03103, operates in Hillsborough County and has established itself as a leading destination for engagement ring creation. Known for its extensive selection of diamonds and custom jewelry options, this establishment offers personalized consultations to help clients design and create their perfect engagement ring. Customers have noted the welcoming atmosphere and the supportive staff, including well-regarded associates such as Crystal and George.
The store engages in a notably low-pressure sales environment, which encourages trust and comfort among shoppers, fostering a pleasurable experience, particularly for significant purchases like engagement rings. Day's Jewelers prides itself on high-quality service and craftsmanship, drawing positive feedback for its attention to detail and dedication to customer satisfaction.
However, there have been critiques regarding timelines for custom orders and communication issues, with some customers experiencing delays without follow-up. Despite this, the majority of feedback reflects a strong appreciation for the jewelry quality and customer service.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%
Highlight Reviews:
Best Review: A customer praised Crystal for her exceptional knowledge and patience in assisting with the selection of an engagement ring, emphasizing the staff's genuine commitment to ensuring customer satisfaction.
Worst Review: Another customer shared frustration over delays regarding the custom wedding band and communication breakdowns, feeling that the store did not adequately keep them informed during the process.
Opening Hours:
Monday - Saturday: 10:00 AM – 7:00 PM
Sunday: Closed
Staff Members:
Crystal, George
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 172
Store Phone Number: (603) 641-8232