Zales Jewelers, located at 1500 S Willow St., Ste. W129, Manchester, NH 03103, operates in Hillsborough County and is known for its diverse range of jewelry, particularly in engagement ring creation. Customers can reach them at (603) 669-4711.

Zales offers a variety of services, including custom jewelry design, in-store ordering, jewelry and watch repair, and cleaning and inspection services. The store is recognized for its engagement rings, wedding bands, and fine jewelry collections, each backed by a long-standing reputation, as Zales has been a prominent jewelry retailer since 1924.

Overall Sentiment from Online Customer Reviews:
Of the 136 reviews analyzed, approximately 54% reflect a positive sentiment, while 25% are neutral, and 21% express negative sentiments. Customers generally appreciate the knowledgeable and helpful staff; however, some reviews highlight issues with customer service and product quality.

Best Review:
Doug expressed satisfaction with his purchase at Zales, noting that he has had no problems with his diamond ring and commended the good customer service he received.

Worst Review:
Krysta detailed a frustrating experience involving a bridal set purchase, mentioning lack of communication regarding sizing and poor treatment from the store manager when seeking resolution.

Store Hours:
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM

Staff Members Mentioned:
- Shane
- Eva
- Mary
- AJ
- Vicki

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.