Décor Interiors & Jewelry, located at 13476-A Olive Blvd, Chesterfield, MO 63017, is a well-regarded jeweler specializing in engagement ring creation and exceptional customer service. With a strong family-run legacy, owner Joe Fredlich and his dedicated team prioritize providing a warm, welcoming atmosphere, ensuring customers feel comfortable while exploring their options. The store boasts a wide selection of stunning jewelry pieces, including custom engagement rings, with a focus on quality craftsmanship and unique designs.
Operating in St. Louis County, this jeweler offers various services, including jewelry cleaning, repair, and resizing. The establishment is known for its attentive staff, who exhibit patience and expertise throughout the engagement ring selection process.
Reviews indicate a generally positive sentiment towards the store, highlighted by customer satisfaction surrounding the quality of both the jewelry and the service provided, though there are some criticisms about handling warranty issues.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Total reviews reviewed: 25
Best Review: Liz praised the stunning jewelry selection and the staff's ability to create unique pieces for any budget, expressing admiration for Joe Fredlich and his team's friendliness.
Worst Review: Denise shared a negative experience regarding a lost diamond setting, feeling that the staff was dismissive of the issue and had inadequate communication regarding the service's quality.
Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Staff: Joe Fredlich, Connie, and Elton
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 25