Michael Herr Diamonds & Fine Jewelry, located at 17221 Chesterfield Airport Rd in Chesterfield, MO, has established itself as a reputable choice for crafting stunning engagement rings since opening its doors in 1998. Situated in the heart of Chesterfield County, this boutique jewelry store has garnered a loyal following due to its personalized service and commitment to quality.

The owner, Michael Herr, along with his dedicated team, creates a warm and welcoming atmosphere where every customer feels valued. Their expertise shines when it comes to engagement rings, and they are particularly noted for the custom design process, ensuring that each piece reflects the unique vision and preferences of their clients. Customers rave about the attentive support they receive while choosing the perfect diamond or designing a one-of-a-kind ring, making the entire experience memorable and enjoyable.

Customer Sentiment: Approximately 80% of customers express high levels of satisfaction, while around 10% have encountered neutral experiences and another 10% have raised concerns.

Opening Hours:

Monday to Friday: 10:00 AM – 5:00 PM
Saturday: 9:30 AM – 3:00 PM
Sunday: Closed

Best Review: Carla praised the exceptional customer service, complimenting the staff's ability to provide personalized suggestions that made her jewelry shopping experience outstanding.

Worst Review: Ralph expressed dissatisfaction regarding the store's buying practices, feeling that his expectations for selling gemstones were not met.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.