Design Jewelers, located at 590 Rogers St, Lowell, MA 01852, is a premier destination for exquisite engagement ring creation and exceptional jewelry services. This family-owned establishment has been serving the local community since 2004 and boasts a wealth of experience in crafting custom jewelry, including unique engagement rings tailored to individual preferences. The master jeweler, Mamadou Gueye, who brings a rich background in jewelry design, is known for his craftsmanship and dedication to customer satisfaction.

The store provides a variety of services such as jewelry repair, resizing, and cleaning, ensuring that every piece reflects the highest quality standards. Customers have noted the promptness of services, often completing repairs and customizations within hours. With 137 reviews reviewed, the overall sentiment from online customer reviews is positive, with an estimated 90% expressing satisfaction with their experiences.

While the majority of feedback highlights the store's fair pricing, professionalism, and excellent customer service, there are a few mentions of less favorable experiences regarding pricing perceptions and specific interactions with staff.

**Overall Sentiment from Online Customer Reviews:**
- Positive: 90%
- Neutral: 5%
- Negative: 5%

**Highlight Reviews:**

**Best Review:** Kiara praised the staff's professional service, expressing her happiness with the fair pricing and quick turnaround for resizing her engagement ring.

**Worst Review:** Jessica mentioned her disappointment with the owner's response to a valuable ring inquiry, feeling the interaction was unhelpful and dismissive.

**Operating Hours:**
| Day | Hours |
|-----------|-------------------------|
| Monday | 9:00 AM - 6:00 PM |
| Tuesday | 9:00 AM - 6:00 PM |
| Wednesday | 9:00 AM - 6:00 PM |
| Thursday | 9:00 AM - 6:00 PM |
| Friday | 9:00 AM - 6:00 PM |
| Saturday | 9:00 AM - 6:00 PM |
| Sunday | 11:00 AM - 4:00 PM |

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.