Schiller Jewelers, located at 302 Market Street in Lowell, MA, is a beloved destination for those seeking engagement rings and custom jewelry services. This family-owned store, which has been part of the community since 1979, combines a rich history with a friendly atmosphere, making it a charming spot in Middlesex County for jewelry enthusiasts.
Under the ownership of Paul and Eileen Savary, Schiller Jewelers has earned a reputation for its exceptional engagement ring selection, including vintage and estate pieces. Paul is often mentioned in reviews for his warm, personable service, as he genuinely cares about making each customer’s experience memorable. The store has a nice range of jewelry, and many customers appreciate the honest and fair pricing. The craftsmanship behind their custom repair services has also garnered positive feedback.
Customer Sentiment: Approximately 80% of customers are highly satisfied with their experience, while 10% have shared neutral sentiments and another 10% have raised concerns, mainly around service speed during busy periods.
Opening Hours:
- Tuesday to Friday: 9:00 AM – 4:00 PM
- Saturday: 9:00 AM – 4:00 PM
- Sunday and Monday: Closed
Best Review: Cassidy praised the great prices and beautiful pieces, emphasizing the welcoming nature of the staff and their willingness to help.
Worst Review: A customer named Deirdre expressed disappointment regarding a delay in service and felt that her needs weren't fully met during her visit.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 33
Store Phone Number: 9784581061