Hondros Charles Expert Jewelry, located at 513 Broadway St, Lowell, MA 01852, is a reputable jeweler known for its exceptional engagement ring creation and repair services. With over 49 years in the industry, this jewelry store promises high-quality workmanship and personalized services. Customers appreciate the friendly and professional demeanor of owner Charlie Hondros, who is recognized for his expertise in custom designs and fair pricing.
The shop operates within Middlesex County and offers a variety of services, including jewelry repairs, custom piece creation, and watch battery replacements. According to online reviews, the store is currently open and well-regarded within the community.
The total number of reviews reviewed to gather information for this text is 23.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%
The vast majority of reviews highlight a strong atmosphere of satisfaction, with many customers praising the quality of service. Complaints are rare and usually relate to specific individual experiences.
Best Review:
Andrey Radul commended the jeweler for being very nice and professional, recommending the store highly for its services.
Worst Review:
Angel Nieves expressed concern over a negative experience involving alleged mishandling of jewelry repairs, indicating dissatisfaction with the service.
**Opening Hours:**
- Thursday: 9 am – 5 pm
- Friday: 9 am – 5 pm
- Saturday: 9 am – 3 pm
- Sunday: Closed
- Monday: 9 am – 5 pm
- Tuesday: 9 am – 5 pm
- Wednesday: 9 am – 5 pm
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 23