Deutsch & Deutsch Jewelers, Laredo TX
Deutsch & Deutsch Jewelers, located at 5300 San Dario Ave Suite 122, Center Court, Mall Del Norte, Laredo, Texas 78041, is a distinguished jeweler known for its exquisite engagement ring creation and exceptional customer service. With a long-standing tradition of quality, they have been serving Laredo County for over 80 years. The store specializes in fine jewelry, bridal designs, and premium timepieces, prominently offering brands like Rolex and Tudor.
The team at Deutsch & Deutsch is characterized by their dedication to customer satisfaction, with staff often mentioned for their professionalism and warmth. Specific associates, such as Arlene and Kimberly, have received praise for their extensive product knowledge and personalized service, making the engagement ring selection process seamless and enjoyable.
With a total of 117 reviews analyzed, the sentiments are largely positive, with approximately 90% of customers expressing satisfaction with their experiences, while about 8% shared neutral feedback, and a minimal 2% reported negative experiences.
**Overall Sentiment from Online Customer Reviews:**
- Positive: 90%
- Neutral: 8%
- Negative: 2%
**Highlight Reviews:**
Best Review: A customer noted that the service from Kimberly was exceptional, highlighting her helpfulness and attention to detail during the process of selecting a commemorative watch, which speaks to the high level of customer service provided at the store.
Worst Review: One customer expressed disappointment regarding rudeness witnessed during a past visit, indicating room for improvements in customer interaction.
**Operating Hours:**
| Day | Hours |
|-----------|----------------------|
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 11:00 AM - 7:00 PM |
| Saturday | 11:00 AM - 5:00 PM |
| Sunday | Closed |
Staff Members Mentioned: Arlene, Kimberly
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
