Hamilton Jewelry, located at 607 Flores Ave, Laredo, TX 78040, is a well-respected jewelry store specializing in engagement ring creation and repair services. The establishment is known for its old-school service and efficiency, catering to customers with a range of jewelry needs. The staff has garnered praise for their friendly service and quick turnaround times, especially for watch repairs. Many clients appreciate the reasonable pricing and the quality of work provided.
However, there are a few notable concerns, specifically regarding lost items and errors in service, which could deter potential customers from relying on them for delicate or valuable pieces. Overall, the sentiment from online reviews is mixed but leans toward positive, with approximately 60% of customers expressing satisfaction, 30% remaining neutral, and 10% noting negative experiences.
Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 30%
- Negative: 10%
**Opening Hours**:
- Monday: 10:30 AM - 6 PM
- Tuesday: 10:30 AM - 6 PM
- Wednesday: 10:30 AM - 6 PM
- Thursday: 10:30 AM - 6 PM
- Friday: 10:30 AM - 6 PM
- Saturday: 11:30 AM - 5 PM
- Sunday: Closed
**Staff**:
- No specific staff member names were mentioned in the reviews.
Best Review:
Sergio noted the exceptional service and quick turnaround, highlighting the efficiency and professionalism of the staff.
Worst Review:
A customer reported a negative experience involving a lost watch, emphasizing frustration over the unclear communication during the repair process.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 15
Store Phone Number: 9567229015