Devereaux Jewelers is a locally owned jewelry store located at 1316 W Ave M, Temple, Texas 76504. With over 31 years of experience in the jewelry business, they specialize in engagement rings, custom jewelry creation, and jewelry repairs. The store is staffed by knowledgeable professionals, including owner Robert Devereaux, who is recognized for his expertise in jewelry design and repair.
Customer reviews show a mixed sentiment towards Devereaux Jewelers. While some appreciate the quality of service and craftsmanship, others express dissatisfaction regarding customer service and communication.
Overall Sentiment from Online Customer Reviews:
Positive: 48%
Neutral: 10%
Negative: 42%
Positive reviews highlight the excellent quality of repairs and the beautiful selection of engagement rings. Many customers commend the jewelry repair services and the rapid turnaround time. However, negative feedback often points to perceived rudeness from the staff and issues with service follow-up.
Best Review: Nathan noted that the owner provided exceptional service in repairing his wife's necklace and praised the quality of other jewelry repairs he had received.
Worst Review: Cindy shared a negative experience, describing rudeness from staff while looking for assistance, leading her to choose to take her business elsewhere.
Opening Hours:
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: 10 AM - 2 PM
- Sunday: Closed
- Monday: 10 AM - 5 PM
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.