Zales Jewelers - Temple Mall, Temple, TX

Zales Jewelers in Temple, Texas, located at 2110 S 31st St, Ste 110, is known for its exceptional engagement ring creation and outstanding customer service. With a focus on personalized experiences, the staff, including the assistant manager Java, is praised for their knowledge and dedication. They offer a range of services, including custom jewelry options and repairs, ensuring that each customer finds the perfect piece for their special moment. The store operates in Bell County and has earned a reputation for its accommodating atmosphere, where clients feel valued and supported in their jewelry selection journey.

Customers have expressed a high level of satisfaction regarding their experiences at Zales, particularly praising the friendly and knowledgeable staff. With a total of 135 reviews available, a majority reflect positive sentiments.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

The reviews highlight exceptional customer service and knowledgeable staff, contributing to a welcoming environment. However, some customers have noted occurrences of less satisfactory service, emphasizing the need for consistent experiences.

Best Review:
A customer named Samantha highlighted Java’s outstanding assistance in helping with the engagement ring selection, noting that the experience was elevated through her friendly support and expertise.

Worst Review:
Rashad mentioned a negative experience with the store manager, Kjel, citing condescending behavior during an attempt to have rings cleaned and serviced.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|-------------------|
| Saturday: 10:00 AM - 8:00 PM |
| Sunday: 12:00 PM - 6:00 PM |
| Monday: 11:00 AM - 7:00 PM |
| Tuesday: 11:00 AM - 7:00 PM |
| Wednesday: 11:00 AM - 7:00 PM |
| Thursday: 11:00 AM - 7:00 PM |
| Friday: 10:00 AM - 8:00 PM |

Staff members mentioned include Java and Kjel.