Jewelry & More is situated at 3111 S 31st St, Temple, TX 76502, and can be reached at (254) 771-2639. The store is recognized for its engagement ring creation services and offers a variety of jewelry options, including custom designs. The staff, including Nicky, are noted for their helpfulness and dedication to customer satisfaction. However, it's important to consider the reviews, as there are mixed sentiments regarding service quality and repair work.
Overall Sentiment from Online Customer Reviews:
- Positive: 43%
- Neutral: 6%
- Negative: 50%
Several reviews showcase the positive experiences customers had while purchasing engagement rings, highlighting the patience and attentiveness of the staff. On the other hand, some customers expressed disappointment with the repair services, noting issues with jewelry breaking shortly after repairs and unsatisfactory responses regarding refunds.
Best Review: Diana praised the store for a pleasant experience when purchasing wedding rings, mentioning the helpful nature of a staff member named Nicky as a significant positive aspect.
Worst Review: Adrienne expressed frustration with the unprofessionalism of the staff, detailing an unpleasant experience where the jeweler did not resolve an error and asked for additional payment to fix a mistake.
**Operating Hours:**
- Monday: 9:00 AM - 5:00 PM
- Tuesday: 9:00 AM - 5:00 PM
- Wednesday: 9:00 AM - 5:00 PM
- Thursday: 9:00 AM - 5:00 PM
- Friday: 9:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 46%
Total Customer Feedback Reviewed: 16
Store Phone Number: 2547712639