Devon Fine Jewelry, located at 303 Franklin Ave, Wyckoff, NJ 07481, is a cherished jewel in Bergen County, offering a family-owned atmosphere for over 40 years. With a focus on engagement ring creation, the store provides an extensive selection of diamonds and unique designs tailored to individual preferences. The knowledgeable staff, including notable team members such as Jason and Val, are praised for their exceptional customer service and personalized approach to each client's needs.
Customers appreciate the ability to create custom pieces, highlighting the expertise in design and craftsmanship. The store also offers repair services and a range of jewelry options, enhancing its appeal to a broad clientele.
Overall, customer reviews reflect a solid reputation for quality and service, with particular emphasis on the pleasant experiences shared by patrons.
Operating Hours:
- Tuesday: 10:30 AM - 6:00 PM
- Wednesday: 10:30 AM - 6:00 PM
- Thursday: 10:30 AM - 6:00 PM
- Friday: 10:30 AM - 6:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
- Monday: Closed
Reviews Overview: A total of 58 reviews analyzed reveal varying sentiments about the store.
Overall Sentiment from Online Customer Reviews:
Positive: 65%, Neutral: 25%, Negative: 10%
Best Review: Maggie emphasizes the outstanding customer service and quality of the engagement rings, conveying a high level of satisfaction with her experience at the store.
Worst Review: Susan expresses disappointment regarding a problematic appraisal process, feeling that the service she received was unprofessional and lacking transparency.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 58
Store Phone Number: 2018488489
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