Hartgers Jewelers, located at 699 Wyckoff Avenue, Wyckoff, NJ 07481, is a distinguished family-run jeweler specializing in engagement ring creation and high-end jewelry. With a rich history dating back to 1912, the store prides itself on a personalized experience for each customer, ensuring that every engagement ring is crafted with precision and care. The knowledgeable staff are highly personable and offer extensive assistance throughout the selection process, helping clients choose the perfect diamond and design for their special moment.

In addition to engagement rings, Hartgers Jewelers provides services such as watch repair, jewelry customization, and maintenance. They are particularly known for their strong partnerships with prestigious luxury watch brands and their commitment to quality service.

Operating in Bergen County, Hartgers has garnered numerous reviews, demonstrating a mix of positive and negative sentiments.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 75%
Neutral sentiment: 15%
Negative sentiment: 10%

Positive reviews commend the store for its exceptional service, knowledgeable staff, and the warm, welcoming environment that makes jewelry shopping a pleasant experience. Customers often express appreciation for the wide selection of luxury watches and the personalized approach to creating engagement rings.

Conversely, some negative reviews indicate issues with customer service responsiveness and experiences of feeling judged based on appearance or attire during visits. A few customers have expressed dissatisfaction with interactions that felt condescending or dismissive, particularly regarding repairs and watch services.

Best Review:
Johnny highlighted the friendly and pressure-free service at Hartgers, describing the staff as pleasant and helpful. He appreciated the wide selection available and felt comfortable during his visit.

Worst Review:
James reported a negative interaction where he felt dismissed due to his casual attire. He expressed disappointment over the condescending attitude of a staff member and claimed that he would take his business elsewhere because of that experience.

**Opening Hours:**
Monday: 10:00 AM - 4:00 PM
Tuesday: 10:00 AM - 4:00 PM
Wednesday: 10:00 AM - 4:00 PM
Thursday: 10:00 AM - 4:00 PM
Friday: 10:00 AM - 4:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed

Staff members mentioned include Lauren and Bri.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.