The Jewel Box Fine Jewelry in Wyckoff, NJ, is a premier destination for engagement ring creation and other jewelry needs. Located at 396 Franklin Avenue, this charming store offers a personalized experience for those seeking unique and custom engagement rings, along with a range of fine jewelry options. The owner, Fredi, is noted for his friendly and attentive service, with many customers praising his expertise in helping them find the perfect diamond and setting for their ring.
Operating in Bergen County, the store also provides on-premise repairs, ensuring that customers can keep their beloved pieces in top condition. Based on nine customer reviews compiled, the consensus reflects a strong reputation for quality service and customer satisfaction.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
The reviews indicate a generally favorable reception, with many customers expressing their satisfaction with the service and product quality. However, there are isolated concerns regarding pricing and appraisals.
Best Review:
Lucia praised Fredi for his ability to provide the perfect diamond and a dream setting, highlighting the welcoming atmosphere in the store and the exceptional service offered.
Worst Review:
A customer named Shoo expressed disappointment regarding a perceived low appraisal value for emerald and diamond rings, feeling that the offer was undervalued compared to previous appraisals received elsewhere.
**Hours of Operation:**
- Monday: 10 AM – 3:30 PM
- Tuesday: 10 AM – 3:30 PM
- Wednesday: Closed
- Thursday: 10 AM – 3:30 PM
- Friday: 10 AM – 3:30 PM
- Saturday: 10 AM – 3:30 PM
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 90%
Total Customer Feedback Reviewed: 9
Store Phone Number: 2018488914