DeVons Jewelers specializes in creating exquisite engagement rings, offering personalized service and a range of options to fit various budgets. Located in Clovis, CA, within the Sierra Vista Mall, this store prides itself on its commitment to customer satisfaction and high-quality products. The staff, including the knowledgeable manager Alex Munoz, are frequently praised for their professionalism and attentiveness, ensuring a welcoming atmosphere for customers looking to find the perfect ring.
Customer reviews reveal a strong satisfaction with their services, especially concerning engagement ring design and creation. Many customers have lauded the team for their patience and helpfulness throughout the purchasing process, making it clear that DeVons Jewelers values client relationships.
However, there are some concerns regarding communication and follow-through on custom orders, with a few clients expressing dissatisfaction over delays and service inconsistencies.
Address: 1050 Shaw Ave #1101, Clovis, CA 93612
Phone: +1 559-297-4494
Operating Hours:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 7:00 PM
- Sunday: 12:00 PM - 6:00 PM
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 70%
Neutral sentiment: 20%
Negative sentiment: 10%
Best Review: Robert praised DeVons Jewelers for providing the best experience in purchasing jewelry, with special commendation for Angie’s helpfulness in selecting an ideal diamond ring for his wife's anniversary.
Worst Review: Kim expressed serious disappointment with unprofessional service, citing issues with communication, incorrect stone assignments, and significant price discrepancies compared to other jewelers.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff members mentioned:
- Alex Munoz
Positivity Score: 80%
Total Customer Feedback Reviewed: 118