Karkazian Jewelers, located at 493 W Shaw Ave. Suite B, Clovis, CA 93612, offers a wide range of services including jewelry, watch, and clock repair, with a specialty in custom engagement ring creation. Over the years, they have successfully assisted numerous customers with designing and crafting unique engagement rings. The business is family-owned, operated by George Karkazian, who has extensive expertise in the jewelry and watchmaking industry.
The store is noted for its professional and friendly staff, with many mentioning the high-quality service provided by Kevin, who plays a key role in the engagement ring creation process. Customers often appreciate the personalized attention and knowledge displayed by the staff when discussing design options and quality.
However, some reviews reflect less favorable experiences, particularly regarding pricing and service misunderstandings. A few customers expressed dissatisfaction with perceived overcharging or miscommunication about repair services. Despite these concerns, the general impression of the shop is one of dedication to customer satisfaction and quality craftsmanship.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Highlight Reviews:
Best Review:
Elsie praised Karkazian Jewelers for their attentive and supportive service, particularly highlighting the skill of Kevin in restoring her great grandmother's ring without pressure to spend more, resulting in a beautifully crafted piece.
Worst Review:
Jeff shared his disappointment regarding the repair of his expensive watch, where he felt that incorrect parts were used, leading to significant additional costs after seeking help from a certified watchmaker.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Opening Hours:
- Monday to Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Staff Members:
- George Karkazian
- Kevin
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 110
Store Phone Number: 5592970201