Kay Jewelers, located at 1345 Herndon Ave, Ste. 102 in Clovis, CA, is a jewelry store that offers a variety of services, particularly focusing on engagement ring creation. With a commitment to providing fine jewelry and an excellent shopping experience, they are noted for their knowledgeable staff and personalized service. Customers can enjoy options for custom and special orders, diamond upgrades, jewelry maintenance and repair, and financing options. The store operates in Fresno County.

Operating hours are as follows:
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM

The store has received a total of 63 reviews, indicating a mixed reception from customers.

Overall Sentiment from Online Customer Reviews:
Positive: 50%
Neutral: 20%
Negative: 30%

Positive reviews frequently highlight the friendly and knowledgeable staff, with many customers praising the outstanding customer service provided by employees such as Emilio and Jenny. Customers have reported enjoyable experiences when selecting and creating engagement rings.

Conversely, negative reviews express concerns over communication issues, dissatisfaction with repair services, and inconsistent pricing. Some customers experienced delays in service that led to frustration, accompanied by the feeling that promises regarding repairs were not kept.

Best Review:
Amy Middleton noted the welcoming environment and top-notch customer service, stating that customers receive attentive help throughout their shopping experience.

Worst Review:
Alyssa Neece expressed outrage over a lost wedding ring during a warranty repair service, feeling that the store’s lack of communication and accountability was deeply troubling.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff members mentioned include Emilio and Jenny.