Diamond Exchange of Kingsport, located at 1901 Fort Henry Drive in Kingsport, TN, is a beloved local jewelry store known for its exceptional engagement ring creation services. With a reputation for quality craftsmanship and a welcoming atmosphere, the store has become a trusted destination for couples seeking the perfect ring.

Under the guidance of J. Billy Mowell Jr., who has a strong background in the jewelry business and GIA certifications, the staff at Diamond Exchange is both knowledgeable and friendly. They take the time to understand each customer's vision, often going above and beyond to help design custom engagement rings that truly reflect personal stories. Customers rave about the personal touch offered by the team, making the ring-shopping experience feel special and engaging.

Customer Sentiment: Approximately 85% of patrons express high satisfaction with their experiences, while 10% have shared neutral comments, and 5% have faced issues.

Opening Hours:
- Monday to Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday: Closed

Best Review: Todd appreciated the friendly service and reasonable pricing, noting that he felt well-cared for during his visit.

Worst Review: Kat mentioned a negative experience regarding communication after a repair, feeling let down by the service she received.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.