Helzberg Diamonds Spartanburg, SC

Helzberg Diamonds, located at 205 W Blackstock Rd, Suite 110, Spartanburg, SC 29301, is a prominent jeweler specializing in the creation of stunning engagement rings and high-quality jewelry. With a strongly positive reputation, the store boasts a remarkable rating of 4.8 out of 5 stars from 187 reviews. Customers commend the knowledgeable and friendly staff, who provide personalized service throughout the selection process. The in-house diamond experts guide individuals in selecting the perfect diamond that suits their taste and budget. With options for customizable engagement rings and a comprehensive diamond room experience, they ensure an exceptional shopping experience.

However, some reviews indicate areas for improvement, particularly concerning customer service consistency. A noteworthy review highlights a customer feeling overlooked during their visit, which contrasted with the overwhelmingly positive feedback received by many others. The commitment to exceptional service is apparent, yet there are isolated experiences that suggest a need for staff vigilance.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Opening Hours:
- Tuesday: 10:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 7:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM

Staff Members Mentioned:
- Alicia
- Maddyson
- Cat
- Michael Robinson

Best Review:
A customer praised the attentive service from the staff, specifically mentioning how they were guided thoroughly through the selection of their engagement ring, leading to a satisfying and joyful purchasing experience.

Worst Review:
One individual expressed disappointment over feeling ignored during their visit, stating that despite their excitement, the lack of attention from staff dampened the experience significantly.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.