The Diamond Mine, Poughkeepsie NY

The Diamond Mine, located at 2036 South Rd, Poughkeepsie, NY, is a cherished destination for couples seeking the ideal engagement ring. Situated in Dutchess County, this family-owned jewelry store has made a name for itself with its exceptional selection and personalized service.

Jeff Chiulli and Robert Demelo, the friendly owners, are deeply invested in creating memorable experiences for their clients. With years of expertise, they guide couples through the process of designing engagement rings that beautifully reflect their love stories. Customers often rave about the no-pressure atmosphere, which allows them to explore numerous options without feeling rushed. Many reviews highlight the store's skilled jeweler, Frank, who provides on-site repairs and custom creations, adding an invaluable touch to the shopping experience.

Customer Sentiment: About 80% of clients speak highly of their experiences here, noting the attentive service and beautiful jewelry, while around 10% have shared more neutral views and another 10% have reported occasional negative interactions.

Opening Hours:

Monday to Friday: 9:30 AM – 8:00 PM
Saturday: 9:30 AM – 6:30 PM
Sunday: Closed

Best Review: Dean praised the Diamond Mine for its impeccable service and unmatched inventory, highlighting the welcoming environment cultivated by the owners.

Worst Review: Amanda expressed her disappointment regarding a negative customer service experience, feeling unappreciated during her visit.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.