Diamond T Jewelers, located at 210 N Sterling Street in Morganton, NC, is a cherished local establishment renowned for its engagement ring creation services. Serving Burke County since 1993, this family-run shop has cultivated a reputation for friendly service and quality craftsmanship.
Under the guidance of founder Ted Benfield and his son Clint, Diamond T Jewelers offers a variety of services, including jewelry repair, custom designs, and the buying of gold, silver, and old jewelry. Customers appreciate the personalized attention they receive, making the often daunting process of designing an engagement ring feel approachable and enjoyable. Many reviews highlight the welcoming atmosphere and the knowledgeable staff who are eager to guide clients through their options. While the overall sentiment is positive, there are occasional mentions of wait times for repairs.
Customer Sentiment: Approximately 85% of customers express high satisfaction, while 10% remain neutral, and 5% report minor concerns.
Opening Hours:
- Tuesday to Friday: 10:00 AM – 5:30 PM
- Saturday: 10:00 AM – 1:00 PM
- Sunday and Monday: Closed
Best Review: Janie praised the exceptional quality of her ring repairs and felt truly valued, noting the personal connections she made with the staff, particularly Clint.
Worst Review: A reviewer expressed disappointment regarding communication delays during the repair process and wished for better updates on the status of their jewelry.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 18
Store Phone Number: 8284381001