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Gregory Jewelers Morganton NC

Gregory Jewelers, located at 110 N Sterling St, Morganton, NC 28655, is a highly regarded destination for custom engagement ring creation and exceptional customer service. With a solid reputation in Burke County, the store specializes in fine diamond and gemstone jewelry, boasting a full-service repair center equipped with state-of-the-art technology. The knowledgeable staff is committed to providing personalized assistance, helping customers find or design the perfect engagement rings, wedding bands, and more.

A notable aspect of Gregory Jewelers is its dedication to customer satisfaction, as reflected in the overwhelming number of positive reviews. The store has accumulated a total of 158 reviews across various platforms. Many customers praise the professionalism and friendliness of the staff, noting how they go above and beyond to cater to individual preferences and needs. However, there are a few concerns highlighted by some customers regarding specific repair experiences that did not meet expectations.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Best Review: A customer appreciated the personalized service and extensive range of jewelry options, praising the staff for their friendly and accommodating approach when purchasing engagement and wedding rings.

Worst Review: One customer expressed dissatisfaction with the repair service, detailing an incident where a cherished necklace was mistakenly exchanged for an inferior piece, leading to a loss of trust in the service.

**Opening Hours:**
- Monday: 9:30 AM - 5:30 PM
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 5:30 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: 9:30 AM - 3:00 PM
- Sunday: Closed

Staff members: Darwin Wilder (Owner)

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Positivity Score: 90%
Total Customer Feedback Reviewed: 159

Gregory Jewelers
Gregory Jewelers
90%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
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Gregory Jewelers

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