Diamonds and Gold, Green Bay, WI
Diamonds & Gold, located at 2071 Central Ct, Green Bay, WI, is a premier jeweler specializing in engagement ring creation and custom jewelry design. With an impressive collection of unique, custom-designed pieces, this independently-owned establishment focuses not only on aesthetic appeal but also on providing exceptional customer service. The knowledgeable staff, including owner Adam, a GIA Graduate Gemologist, and his experienced team, are dedicated to assisting customers in selecting or designing the perfect engagement ring.
The store also offers comprehensive services such as jewelry repairs, appraisals, and custom design work, ensuring that every customer finds what they need to celebrate their special moments. Reviews indicate a warm and inviting atmosphere, fostering a connection between customers and staff, often highlighted by the presence of the friendly store canine, Enzo.
Overall, the store operates within Brown County and maintains a solid reputation based on positive customer experiences, with 215 reviews indicating a mix of satisfaction with their services.
Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 7:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
Staff Members:
- Adam (Owner)
- Lindsey
- Amy
- Todd
Overall Sentiment from Online Customer Reviews:
The sentiment from online customer reviews leans highly positive, with approximately 85% of reviews expressing satisfaction with their services. About 10% are neutral, and around 5% reflect negative experiences.
Best Review:
Scott praised the knowledgeable staff and well-stocked inventory, highlighting the overall pleasant shopping experience at Diamonds & Gold.
Worst Review:
A customer named Shana reported dissatisfaction, indicating confusion during a visit when her non-gold ring could not be identified, leading to a frustrating experience.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
